Contact Us

If you would like to find out more information, or discuss a service advertised on our website, please contact us using the form below, by phone on 01827 280837, or visit us in-store during our opening hours.

We pride ourselves on the service and customer care we deliver.

We are continuously adding to the services that we offer and have extended our pharmacy to help accommodate the growing number of happy customers that we serve.


We dispense NHS and Private prescriptions. We aim to keep a high stock level of all medications, but where we don't stock the item we order them in within 24 hours. Please be aware that there may be manufacturing difficulties with some tablets which are out of our control.

To make life easier we offer a variety of ways to order your medication - by voicemail and by app. We also offer a free text messaging service to let you know when your prescription is ready. We have also added our 24 hour prescription locker which couldn’t be simpler to use, to help you collect your prescriptions even when we're closed.

Services and clinics

We offer a variety of services and clinics - the full list of which can be found on our "services" pages. Some of these are prescribing services run by our prescribing pharmacists. Kieran Eason is the superintendent of the pharmacy and also the prescribing pharmacist. His qualifications can be checked here - with his registration number - 2065453. The prescribing services are located and run from our pharmacy in Tamworth.

All supplies and services are performed at the discretion of our pharmacists. Screening questionnaires do not guarantee a supply - they are a guide to help our pharmacists in treating you.

Comments and Complaints

Making a Complaint

If you feel the issue you wish to complain about can be resolved with us please contact us and ask to speak to the Superintendent Pharmacist: Kieran Eason. You can use the contact us form below or by calling 01827 280837

Alternatively we also operate a complaints procedure as part of the NHS system of dealing with complaints. Our procedure meets national criteria and our pharmacist can give you further information.

The NHS has its own complaints procedure, which is always the first step for any complaint. You can find detailed information about the NHS complaints procedure on the NHS Choices website.

Contact details for the complaints team at Staffordshire & Stoke on Trent ICB are as follows:

· Write to: New Beacon Building, Stafford Education and Enterprise Park, Weston Road, Stafford, ST18 OBF

· Email: PatientServices@

· Telephone: 0808 196 8861

You can also raise your concerns by getting in touch with regulatory bodies, such as the Care Quality Commission. Read more about this in other options for complaints.